Introduction to Compound Thinking
Right now there are hundreds, if not thousands of IT projects heading toward failure. Chances are you’ve worked on one of these projects, perhaps you’ve even been in charge. You are not alone, in fact...
View ArticleLean Manufacturing Principles — Always Add Value
As I said yesterday, your customers define value, and they don’t care a bit about some of the things that your IT Department does. They don’t care about weekly status update meetings, longstanding...
View ArticlePurple Cow Support?
I was at the bookstore last night, and picked up a copy of Purple Cow, by Seth Godin. The basic premise of the book is that mass marketing as we know it is a dying art form, and the new marketing is...
View ArticleMore Purple Cow Support!
I’m looking for revolutionary improvements in how we do IT Support, not just a few incremental improvement ideas. What can we do to make our users think, “WOW, I’ve never seen IT Support like that!”?...
View ArticleBooks for IT Managers
Here’s a list of some of the books that have resonated particularly well with me. I have learned a lot from each of these books, and I highly recommend them to all sorts of IT Managers, team leaders,...
View ArticleThe Psychology of System Administration?
Gerald Weinberg wrote The Psychology of Computer Programming almost 30 years ago, and it has made Software Development better by focusing on the people who do it well and how they work. But to my...
View ArticleThe Practice of System and Network Administration
TPoSaNA is great! If you manage computer systems, or the people who manage the people who manage computer systems, you should buy and read this book! Oh, the full title is The Practice of System and...
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Excel Date Weirdness
A strange Microsoft Excel problem got passed up the chain to me today. We had to re-create a workbook that had lots of links to data from other workbooks. Yea, one of those Excel is a database...
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Moodle at Work
I’ve been using Moodle here at Compound Thinking for the TurboGears classes (look for new classes coming soon!) and I am setting one up at work. The classes will be optional, but we’ll do contests and...
View ArticleUsing the Terminal Server Console
Remote administration is the name of the game for the independant contractor. In a past life I did system administration for a living, and programming as a hobby. Now the situation is reversed, except...
View ArticleSuburbia
Prolonged adolecence is not a new problem, it’s just new to the masses: Children of kings and great magnates were the first to grow up out of touch with the world. Suburbia means half the population...
View ArticleThings I’ve learned about Time Management
It’s easy enough to say that you don’t have enough time, but the reality is that time is the medium in which we live. Complaining you don’t have enough time very much like a fish complaining that he...
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